Privacy Policy | Kendrascotd

Last Updated: 2025.09.08

Kendrascotd (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you visit our website (kendrascotd.com, “the Site”), purchase our limited-edition jewelry (including simple pendant necklaces, huggie earrings, band rings, and more), or interact with our services. By using the Site or engaging with our brand, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information to fulfill orders, provide customer support, and enhance your shopping experience. The types of data we gather fall into two categories:

a. Information You Provide Voluntarily

  • Order & Account Details: When you place an order or create an account, we collect your full name, email address (e.g., your contact email), shipping address, billing address, phone number, and payment information (e.g., credit card details—note: we do not store full payment data; this is processed securely by our third-party payment partners).
  • Communication Data: When you contact us via email ([email protected]), social media, or the Site’s contact form, we collect your message, contact details, and any additional information you choose to share (e.g., feedback about our jewelry).
  • Subscription Data: If you sign up for our newsletter or promotional updates, we collect your email address and any preferences you provide (e.g., interest in pendant necklaces or limited-edition drops).

b. Automatically Collected Information

When you visit or use the Site, we may collect non-personal and technical data automatically, including:

  • Device & Browser Data: IP address, device type, operating system, browser version, and language settings.
  • Usage Data: Pages you visit, time spent on the Site, links clicked, search queries (e.g., “huggie earrings”), and how you arrived at the Site (e.g., via a search engine or social media).
  • Cookies & Tracking Technologies: We use cookies (small text files stored on your device) and similar tools (e.g., web beacons) to remember your preferences (e.g., saved shipping addresses), track Site performance, and personalize your experience. You can manage cookie settings in your browser, but disabling certain cookies may limit access to some Site features.

2. How We Use Your Information

We use your personal information only for legitimate, transparent purposes, including:

  • Fulfilling Orders: Process your purchases, arrange shipping, send order confirmations, and provide updates on delivery status (e.g., tracking information for your band ring or pendant necklace).
  • Providing Customer Support: Respond to your questions, resolve issues (e.g., returns or exchanges for limited-edition pieces), and assist with order-related requests via email ([email protected]) or other channels.
  • Sending Updates: Share promotional content, newsletter updates, and information about new limited-edition jewelry launches (only if you have opted in to receive these communications; you can unsubscribe at any time).
  • Improving the Site & Products: Analyze usage data to enhance Site functionality, optimize our collection (e.g., based on popular styles like huggie earrings), and tailor content to your preferences.
  • Ensuring Security: Detect and prevent fraud, protect the Site from unauthorized access, and comply with legal requirements (e.g., verifying your identity for high-value orders).

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your data only with trusted partners who assist us in operating the Site and serving you, and these partners are required to protect your information:

  • Payment Processors: Third-party providers (e.g., PayPal, Stripe) that securely process your payment details (we never store full credit card information).
  • Shipping & Fulfillment Partners: Courier services (e.g., USPS, DHL) that deliver your orders, who receive your shipping address and contact details to complete delivery.
  • Service Providers: Vendors who help with Site maintenance, email marketing (e.g., Mailchimp), or data analysis (e.g., Google Analytics), who only access data necessary to perform their services.
  • Legal Compliance: We may disclose your information if required by law (e.g., a court order) or to protect our rights, property, or the safety of our customers and community.

4. Your Privacy Rights

Depending on your location (e.g., EU under GDPR, California under CCPA), you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Update or correct inaccurate or incomplete information (e.g., a change to your shipping address).
  • Deletion: Request the deletion of your personal data (subject to legal obligations, such as retaining order records for tax purposes).
  • Opt-Out: Unsubscribe from promotional emails by clicking the “unsubscribe” link in any newsletter or contacting us at [email protected].
  • Data Portability: Request a copy of your data in a structured, machine-readable format (e.g., to transfer to another service provider).

To exercise these rights, please contact us at [email protected] with your full name, contact details, and a clear description of your request. We will respond within a reasonable timeframe (as required by applicable law).

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. These measures include:

  • Secure Socket Layer (SSL) encryption for data transmitted between your device and the Site (you’ll see a “lock” icon in your browser).
  • Restricted access to personal data (only authorized team members can access data necessary for their roles).
  • Regular security audits and updates to our systems and third-party tools.

While we strive to keep your data safe, no online platform is 100% secure. We cannot guarantee absolute protection against unauthorized access, but we will notify you promptly if a data breach occurs that may affect your privacy (as required by law).

6. Children’s Privacy

Our Site and products are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we have collected data from a child under 13, we will delete it immediately. Parents or guardians who believe their child has provided information to us can contact us at [email protected] to request removal.

7. Third-Party Links

The Site may contain links to third-party websites (e.g., social media platforms, partner brands). This Privacy Policy does not apply to these third parties—we are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make updates, we will revise the “Last Updated” date at the top of the policy and post the new version on the Site. We encourage you to review this policy regularly to stay informed about how we protect your information.

9. Contact Us

If you have questions, concerns, or requests about this Privacy Policy or your personal data, please contact us at:

Email: [email protected]

Website: kendrascotd.com

We are committed to addressing your inquiries and working with you to resolve any privacy-related issues.