Terms of Purchase | Kendrascotd

These Terms of Purchase (“Terms”) govern your purchase of limited-edition jewelry (including simple pendant necklaces, huggie earrings, band rings, and more) from Kendrascotd (“we,” “us,” or “our”) through our website (kendrascotd.com, “the Site”). By placing an order on the Site, you agree to be bound by these Terms, our Privacy Policy, and any other policies referenced herein. Please read these Terms carefully before making a purchase.

1. Order Placement & Acceptance

a. Order Submission

When you place an order on the Site, you are making a binding offer to purchase the selected jewelry items at the listed price (in USD, as specified in Section 4). All orders are subject to our verification and acceptance. We reserve the right to decline or cancel an order for any reason, including but not limited to:

  • Inventory shortages (especially for limited-edition pieces);
  • Pricing errors or typos on the Site;
  • Suspected fraud or unauthorized use of payment information.

b. Order Confirmation

Upon receiving your order, we will send a confirmation email to the address you provided, acknowledging that we have received your request. This email does not constitute order acceptance. A separate “order fulfillment” email (with shipping details) will be sent once your order is processed and shipped—this email confirms that your order has been accepted.

2. Shipping & Delivery

a. Processing & Shipping Times

  • Order Processing: We aim to process and ship all orders within 1–3 business days of order confirmation (excluding weekends and holidays). For limited-edition or high-demand items, processing times may be extended slightly—we will notify you via email if this occurs.
  • Delivery Times: After shipping, standard delivery takes 6–12 business days to reach most destinations worldwide. Delivery times are estimates and may be affected by factors beyond our control (e.g., customs delays, carrier disruptions). We will provide a tracking number in your fulfillment email so you can monitor your order’s progress.

b. Shipping Costs

We offer free global shipping on all orders, with no minimum purchase required. No additional shipping fees will be added to your order total at checkout.

c. Shipping Restrictions

We ship to most countries worldwide. If your destination is not eligible for delivery (e.g., due to local regulations), we will notify you promptly and cancel your order, issuing a full refund.

3. Returns & Refunds

a. Return Eligibility

You may return any unused, unworn, and undamaged jewelry item (in its original packaging, with tags attached) for a full refund within 60 days of delivery. The following items are not eligible for returns:

  • Custom or personalized jewelry (if applicable);
  • Items that show signs of wear, damage, or alteration (e.g., resized rings, tarnished pendants).

b. Return Process

To initiate a return:

  1. Contact our customer support team at [email protected] with your order number and reason for return. We will provide a pre-paid return shipping label (for free return shipping worldwide).
  2. Package the item securely in its original packaging and attach the provided return label.
  3. Ship the item back to us—we recommend keeping proof of shipment (e.g., a tracking number) until your refund is processed.

c. Refund Processing

Once we receive and inspect your returned item (to confirm it meets eligibility requirements), we will issue a refund to your original payment method within 5–10 business days. Refund timelines may vary slightly depending on your payment provider (e.g., credit card issuers may take additional time to post the refund to your account).

4. Pricing & Payment

a. Currency & Pricing

All prices on the Site are displayed and charged in United States Dollars (USD). We reserve the right to update prices at any time, but the price charged for your order will be the price listed on the Site at the time you place your order (unless a pricing error is identified, as noted in Section 1a).

b. Payment Methods

We accept major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and other secure payment methods as listed at checkout. All payment information is processed securely by our third-party payment partners (e.g., Stripe, PayPal)—we do not store full payment details (see our Privacy Policy for more information on data security).

c. Payment Authorization

By placing an order, you authorize us to charge your selected payment method for the full order total (including any applicable taxes—see Section 5). We may pre-authorize your payment method to verify funds availability before processing your order.

5. Taxes & Duties

Prices on the Site do not include local taxes, customs duties, or import fees that may be imposed by your country’s government. You are responsible for paying any such fees upon delivery. We recommend checking with your local customs office to understand potential costs before placing an order.

6. Limited-Edition Items

Our jewelry collection includes limited-edition pieces (e.g., exclusive pendant necklaces, limited-run huggie earrings). Limited-edition items are subject to availability, and we cannot guarantee restocks once they sell out. We reserve the right to limit the quantity of limited-edition items per customer (e.g., 2 units per style) to ensure fair access.

7. Intellectual Property

All content on the Site (including product images, descriptions, and brand logos) is the intellectual property of Kendrascotd. You may not reproduce, distribute, or use this content without our prior written permission. Jewelry designs are protected by copyright and trademark laws—unauthorized replication or sale of our designs is prohibited.

8. Limitation of Liability

To the fullest extent permitted by law, Kendrascotd shall not be liable for any indirect, incidental, or consequential damages (e.g., lost profits, delayed use) arising from your purchase or use of our jewelry, including but not limited to:

  • Delivery delays beyond our control;
  • Damage to items during shipping (we recommend filing a claim with the carrier using your tracking number);
  • Changes to limited-edition inventory.

Our total liability for any claim related to your order shall not exceed the total purchase price of the affected items.

9. Changes to These Terms

We may update these Terms of Purchase periodically to reflect changes in our policies, shipping partners, or legal requirements. When we make updates, we will revise the “Last Updated” date at the top of this page and post the new version on the Site. Your continued use of the Site or placement of orders after updates are posted constitutes acceptance of the revised Terms.

10. Contact Us

If you have questions, concerns, or need assistance with an order, please contact our customer support team at:

We aim to respond to all inquiries within 24–48 business hours.